The Benefits of Message-Based Care

The Benefits of Message-Based Care

Summer Updates

Life happens, even after business hours, when pediatrician’s and doctor’s offices have closed. Medical questions don’t always conveniently occur from 9–5. For both urgent matters or when you just have a quick question about your child’s health, development, or postpartum care — Summer Health is here to meet your needs in the moment.

We’ve found that people want to receive their care in real-time. With children, it becomes even harder to have to wait for appointments for out-of-the-ordinary concerns. Urgent care centers, which are supposed to fill the gap in our round-the-clock medical needs, are often not pediatric-focused, so children end up missing out on that specialized training.

Anecdotally, we know that this means parents have to block out two hours of the day to get their child to the pediatrician and back every time they need care. The current system requires parents to take time off from work, arrange childcare for other children, wait on hold for 30 minutes or go down a rabbit hole on Google. It takes nothing short of dropping everything to get immediate care for their children.

We don’t just want to be there for you when you need us. We want to be a simpler option than downloading an app or physically going to a doctor’s appointment. Sending a text to a pediatrician when you want makes that happen. As a caregiver, you’re able to think through your needs and get immediate answers and peace of mind for both your curiosities and your child’s concerns. Send a photo or a video that our providers can analyze thoroughly. You’re also able to get the best care from doctors who are able to leverage their expertise at any time of day, and all from the convenience of your home.

Summer Health is here for when these moments happen. You can get started today, join our beta for $5 for your first month.

Medically Reviewed By

Dr. Ali Alhassani

Harvard Medical School

Boston’s Children’s Hospital

Written By

Ellen DaSilva

Last Updated

July 23, 2022

Summer makes