Código promocional
¡se ha aplicado!
Código promocional
¡se ha aplicado!
Código promocional
¡se ha aplicado!
Preguntas frecuentes
Preguntas frecuentes
¿Puedo enviarle un mensaje al doctor sobre más de un niño?
Yes, you may text us about all of your children. Cheaper by the dozen.
¿Qué ocurre si no puedo acceder a un médico?
Our doctors are busy, but you're our top priority. Give us a nudge at help@summerhealth.com if you haven't heard back in a while and we'll ensure a doctor gets back to you as soon as possible.
¿Puedo llamar o hacer una videollamada con el médico si lo necesito?
Coming soon! In the meantime, text us photos and videos and we can help. If something needs to be escalated, our provider will give you additional instructions specifying how and where you can receive in-person care.
¿Cuál es la política de reembolso y cancelación de Summer Health?
Please note that we bill on a monthly basis. If you would like to cancel before your subscription renews, you may do so at any time. To cancel, log in to care.summerhealth.com and select "Subscription." Click “Manage subscription” and from there you'll see the “Cancel plan” button. Your cancellation will be granted as of the date of request, and you will still be able to use your Summer Health account until the end of the billing period. For refunds, we will review your request and get back to you within 48 hours. If you qualify for a refund, we will honor your cancellation based on your date of request. Refunds of payment will be prorated based on the days of Summer Health Service delivered within the billing month.Please note that you will not be able to restart your subscription yourself. Reach out to us at help@summerhealth.com with the subject “Restart subscription” to reinstate your account.
¿Cuál es el nuevo plan de precios?
Summer Health is $20/month for unlimited urgent and everyday pediatric care. For Texas Medicaid families with Superior HealthPlan it is $0 cost for you!
Estoy en Medicaid, pero no veo a mi estado en la lista.
Don't worry—we're expanding to new states as quickly as possible! Join our waitlist, and we'll notify you when we’re covered by your insurance. Or, sign up now for just $20/month to chat with a pediatrician right away.
¿Puedo pagar el programa de Salud de Verano con mi HSA o FSA?
• Guaranteed response within 15 mins, 24/7
• Unlimited visits for all of your children
• Medical visit notes after each session
• 100% follow-up after each visit
• At-home ear infection kit
• Access to unlimited specialist visits
¿Aumentarán los precios para los suscriptores actuales?
No, all existing subscribers will have access to Total Care at the previous price. We will also give existing subscribers a one-time exception for unintentional cancellations such as failed payments before requiring our new pricing terms.
¿Qué pasa si mi regalo fue comprado con el plan de precios anterior?
If you previously purchased a gift prior to the change in our pricing, we will honor our old pricing for your gift recipient.
¿Puede Summer Health tratar las infecciones urinarias (ITUs)?
Standard of care in pediatrics is to begin treatment for a suspected UTI after a urine culture sample has been collected. This needs to be done at a clinic or lab. Our pediatricians cannot prescribe antibiotics without the culture sample collected, even if there is an at-home urine test suggesting possible UTI. However, our pediatricians can help you determine if your child should be seen in person to have this test done.
¿Puedo enviarle un mensaje al doctor sobre más de un niño?
Yes, you may text us about all of your children. Cheaper by the dozen.
¿Qué ocurre si no puedo acceder a un médico?
Our doctors are busy, but you're our top priority. Give us a nudge at help@summerhealth.com if you haven't heard back in a while and we'll ensure a doctor gets back to you as soon as possible.
¿Puedo llamar o hacer una videollamada con el médico si lo necesito?
Coming soon! In the meantime, text us photos and videos and we can help. If something needs to be escalated, our provider will give you additional instructions specifying how and where you can receive in-person care.
¿Cuál es la política de reembolso y cancelación de Summer Health?
Please note that we bill on a monthly basis. If you would like to cancel before your subscription renews, you may do so at any time. To cancel, log in to care.summerhealth.com and select "Subscription." Click “Manage subscription” and from there you'll see the “Cancel plan” button. Your cancellation will be granted as of the date of request, and you will still be able to use your Summer Health account until the end of the billing period. For refunds, we will review your request and get back to you within 48 hours. If you qualify for a refund, we will honor your cancellation based on your date of request. Refunds of payment will be prorated based on the days of Summer Health Service delivered within the billing month.Please note that you will not be able to restart your subscription yourself. Reach out to us at help@summerhealth.com with the subject “Restart subscription” to reinstate your account.
¿Cuál es el nuevo plan de precios?
Summer Health is $20/month for unlimited urgent and everyday pediatric care. For Texas Medicaid families with Superior HealthPlan it is $0 cost for you!
Estoy en Medicaid, pero no veo a mi estado en la lista.
Don't worry—we're expanding to new states as quickly as possible! Join our waitlist, and we'll notify you when we’re covered by your insurance. Or, sign up now for just $20/month to chat with a pediatrician right away.
¿Puedo pagar el programa de Salud de Verano con mi HSA o FSA?
• Guaranteed response within 15 mins, 24/7
• Unlimited visits for all of your children
• Medical visit notes after each session
• 100% follow-up after each visit
• At-home ear infection kit
• Access to unlimited specialist visits
¿Aumentarán los precios para los suscriptores actuales?
No, all existing subscribers will have access to Total Care at the previous price. We will also give existing subscribers a one-time exception for unintentional cancellations such as failed payments before requiring our new pricing terms.
¿Qué pasa si mi regalo fue comprado con el plan de precios anterior?
If you previously purchased a gift prior to the change in our pricing, we will honor our old pricing for your gift recipient.
¿Puede Summer Health tratar las infecciones urinarias (ITUs)?
Standard of care in pediatrics is to begin treatment for a suspected UTI after a urine culture sample has been collected. This needs to be done at a clinic or lab. Our pediatricians cannot prescribe antibiotics without the culture sample collected, even if there is an at-home urine test suggesting possible UTI. However, our pediatricians can help you determine if your child should be seen in person to have this test done.
¿Puedo enviarle un mensaje al doctor sobre más de un niño?
Yes, you may text us about all of your children. Cheaper by the dozen.
¿Qué ocurre si no puedo acceder a un médico?
Our doctors are busy, but you're our top priority. Give us a nudge at help@summerhealth.com if you haven't heard back in a while and we'll ensure a doctor gets back to you as soon as possible.
¿Puedo llamar o hacer una videollamada con el médico si lo necesito?
Coming soon! In the meantime, text us photos and videos and we can help. If something needs to be escalated, our provider will give you additional instructions specifying how and where you can receive in-person care.
¿Cuál es la política de reembolso y cancelación de Summer Health?
Please note that we bill on a monthly basis. If you would like to cancel before your subscription renews, you may do so at any time. To cancel, log in to care.summerhealth.com and select "Subscription." Click “Manage subscription” and from there you'll see the “Cancel plan” button. Your cancellation will be granted as of the date of request, and you will still be able to use your Summer Health account until the end of the billing period. For refunds, we will review your request and get back to you within 48 hours. If you qualify for a refund, we will honor your cancellation based on your date of request. Refunds of payment will be prorated based on the days of Summer Health Service delivered within the billing month.Please note that you will not be able to restart your subscription yourself. Reach out to us at help@summerhealth.com with the subject “Restart subscription” to reinstate your account.
¿Cuál es el nuevo plan de precios?
Summer Health is $20/month for unlimited urgent and everyday pediatric care. For Texas Medicaid families with Superior HealthPlan it is $0 cost for you!
Estoy en Medicaid, pero no veo a mi estado en la lista.
Don't worry—we're expanding to new states as quickly as possible! Join our waitlist, and we'll notify you when we’re covered by your insurance. Or, sign up now for just $20/month to chat with a pediatrician right away.
¿Puedo pagar el programa de Salud de Verano con mi HSA o FSA?
• Guaranteed response within 15 mins, 24/7
• Unlimited visits for all of your children
• Medical visit notes after each session
• 100% follow-up after each visit
• At-home ear infection kit
• Access to unlimited specialist visits
¿Aumentarán los precios para los suscriptores actuales?
No, all existing subscribers will have access to Total Care at the previous price. We will also give existing subscribers a one-time exception for unintentional cancellations such as failed payments before requiring our new pricing terms.
¿Qué pasa si mi regalo fue comprado con el plan de precios anterior?
If you previously purchased a gift prior to the change in our pricing, we will honor our old pricing for your gift recipient.
¿Puede Summer Health tratar las infecciones urinarias (ITUs)?
Standard of care in pediatrics is to begin treatment for a suspected UTI after a urine culture sample has been collected. This needs to be done at a clinic or lab. Our pediatricians cannot prescribe antibiotics without the culture sample collected, even if there is an at-home urine test suggesting possible UTI. However, our pediatricians can help you determine if your child should be seen in person to have this test done.